COVID-19 FAQ

Is the leasing office open?

• Yes, our office hours are:

  • Monday: 9am – 6pm
  • Tuesday-Thursday: 9am-5pm

  • Friday: 9am – 4pm

• Please contact the office via phone or email with questions or to schedule a tour or virtual tour.

How do I contact the leasing office?

• You can fill out the convenient Contact Us form on our website, or contact us via:

  • Phone: (952) 892-5500

  • Email: [email protected]

• Residents can always contact us via the resident portal.

How can I view an apartment?

• To see photos of our property, amenities, and apartments, click the Photo Gallery.

• See our Floorplans tab to view available apartments, prices, and 3-D tours for select apartments.

• In-Person Tours:

  • To limit contact, we are conducting scheduled shortened tours of apartments only – please contact the office and provide as many details as possible about your apartment search in order to help us schedule a tour best suited to your needs. The more we know, the more we can assist you!

• Virtual Tours:

  • Please contact the office and provide as many details as possible about your apartment search in order to help us create a virtual tour suited to your needs. The more we know, the more we can assist you!

What should I bring to a tour?

• We require that you provide a valid government-issed ID for the tour.
• We are requiring that only potential leaseholders come to the tour. Please refrain from bringing any guests. Additionally, masks are required in order to recieve a tour of our property.

Are amenities open?

• In compliance with the Governor's new restrictions, starting November 20th, 2020 we will be temporarily closing our fitness center. Our community areas are open for resident use only and with limited capacity – residents are asked to refrain from hosting guests in these areas at this time.

How will my maintenance requests be addressed?

• Upon submitting a work request via your resident portal, you will be required to answer 3 additional questions about your current health status to help keep our community and staff safe. Our maintenance technician will address your maintenance request at the earliest convenience. The office will contact you with any additional questions if needed.

How can I stay connected with my neighbors and community?

• Find us on social media and give us a "Like"! Our Facebook Page is a great way to connect and stay in touch with our community.